Support
Loadpoint's team of technical experts are always here to offer the benefit of their years of industry experience
We can offer help with product training in addition to our full after-sales service, both locally and internationally. We have a comprehensive service and maintenance department to manage spindle repairs
Machine Training
Loadpoint's skilled and experienced engineers can provide training tailored to customer needs.
Our standard training courses cover the following;
- Basic Machine Operation.
- Advanced Machine Operation.
- Dicing Process
- Machine Maintenance.
Training can be carried out on site using customer machines or at one of our offices in the UK, China or USA.
Loadpoint are also able to develop independently or alongside the customer dicing processes for various materials and applications.
If you would like to enquire about training or want more information about what Loadpoint can offer, please contact us.
Machine Repairs
The reputation of Loadpoint’s machines for high reliability and extremely long operational life is based upon Loadpoint’s commitment to after sales customer support.
Machines manufactured by Loadpoint over 30 years ago are still in daily use for high precision dicing.
Loadpoint supply complete machining solutions. For our dicing machines this constitutes a package including dicing and cleaning machines with all consumables such as blades, tape rings, film frames, tape, shippers and a comprehensive service and support programme.
Spindle Repairs
Our company has over 60 years of experience in air bearing spindle research and development, providing optimal repair services.
Since its founding, we have specialized in air bearing technology, supplying various spindle products needed domestically and internationally. We offer repair services for all types of spindles, from old to the latest models.
With a clear repair service procedure, extensive experience, and numerous case studies, we are confident in providing efficient and high-quality repairs to our customers.
Global Sales Support
Loadpoint is a truly global business with machine installations on every continent. To find out about our global sales support network around the world, please contact us.
Do you have exposure to Loadpoint's markets?
Loadpoint’s new management team have aggressive growth plans for every aspect of our business; from developing new innovative technologies through to offering better customer support.
To help us realise our plans, we are currently looking for agents and partners in various overseas territories. If you have substantial sales exposure to the semiconductor, or micro-machining industries, possibly supported by experience of dicing, we would like you to get in touch.
